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fred2103
Aspiring Expert
719 Views
Message 1 of 5

Re: Duplicate IP Addresses?

PatrickB MOD :

NOT SURE WHAT IS GOING ON BUT MY DOWNLOAD SPEED HAS HALVED AGAIN.

CAN YOU PLEASWE ADDRESS THIS ISSUE TO GET ME BACK TO MY ORIGINAL SPEED.

IF YOU NEED TO CONTACT ME BY PHONE.

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4 REPLIES 4
PaddyB
Moderator
Moderator
703 Views
Message 2 of 5

Re: Duplicate IP Addresses?

Hi @fred2103,

 

The Broadband speed is rate adaptive so you can see a fluctuation in speed depending on the condition on the line at that point in time. Please can you run the BT Speed Test using the link http://speedtest.btwholesale.com/

 

You'll need to run this test using a wired connection. Please run the "Further Diagnostics" once the first test completes.

 

Once you have run that test, please post back the results.

 

Thanks

 

PaddyB

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Devon_Dave
Distinguished Guru
690 Views
Message 3 of 5

Re: Duplicate IP Addresses?

@fred2103.
No need to shout!!
(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.
fred2103
Aspiring Expert
674 Views
Message 4 of 5

Re: Duplicate IP Addresses?

 

PaddyB : Have sent you the Wholesale Speed Tester statistics.

Not nice reading as we are going backwards!!!

Never had such low figures for years.

Not really understanding why such an appalling drop even

below BT minimum acceptable figure. Before your help

it was rock solid and stable Download wise.

Any assistance appreciated to get us back to what I had.

 

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fred2103
Aspiring Expert
672 Views
Message 5 of 5

Re: Duplicate IP Addresses?

Mean't to be visible rather than shouting Sorry