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Aspiring Contributor
392 Views
Message 2 of 4

Re: Email issues - despair!

Today I have had problems signing into my email online, first it said my password was wrong, and i know it was correct, twice a new password was sent and the same problem, then blocked for 20 minutes several times, then when I get a new password, message comes back there is a problem try later.

 

When at last I manage to change my password and sign in, there is nothing at all on the page except the headings and options at the top, no email, no saved files?

 

Sunday of all days when people want to use email.

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3 REPLIES 3
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Aspiring Contributor
398 Views
Message 1 of 4

Re: Email Login Problem - At my wits end BT

What is wrong with online BT Email today, first my password was not recognised, and then problems changing it, when I did and after a message BT were having problems I sign in and go into email the page is Blank except for the heading and sections?

 

Weekend of all times when email is used so much?

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Highlighted
Aspiring Contributor
379 Views
Message 3 of 4

Re: E-MAIL LOG IN ON A CONTINUOUS LOOP - DESPAIRING!

Again this Monday morning, I can sign into my mail account, but not my BT account?, but other than the top heading of the page BT logo, and the options boxes the page is BLANK no email's, nothing at all, can someone Please Help!

 

John

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Distinguished Guru
358 Views
Message 4 of 4

Re: E-MAIL LOG IN ON A CONTINUOUS LOOP - DESPAIRING!

Hi @jaybs1,

 

Have you called in and spoken with our technical team?

 

If you need help with your emails go to Email and speak with the chat team.

 

Thanks

 

DanielS

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