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Beginner
556 Views
Message 1 of 4

Re: Email problems/BT Premium Mail

Hi, apologies if I'm not going about this the right way. I have a very similar problem, except that I can access my 3 BT email accounts via Outlook, etc, but I can't see one of my 3 accounts via BT Yahoo Mail. When I try to log in I get the message:

 

Sorry

Your BT Mail address no longer exists but you can sign up to another one at any time in My BT.

Visit MyBT to sign up now.

 

After various phone calls to BT in the UK and overseas, I'm no further forward. Any help gratefully received!

 

 

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3 REPLIES 3
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Beginner
537 Views
Message 2 of 4

Re: Email problems/BT Premium Mail

I'm is the same position, BT doesn't care, over 3 days without email is killing my business, a disgrace!

 

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Distinguished Sage
Distinguished Sage
530 Views
Message 3 of 4

Re: Email problems/BT Premium Mail

Why on earth would you try to run a business on a residential email service?

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Beginner
416 Views
Message 4 of 4

Re: Email problems/BT Premium Mail

If my BT email address no longer exists, how am I able to use it via Outlook, etc (and how come I can't set up a new email account using the name of the 'deleted' one - "This account already exists" error message)

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