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jmacca86
Beginner
717 Views
Message 1 of 8

Re: Error 6030 VC019

did you ever fix this? I am now getting this error its doing my head in, everything worked fine before I updated to windows 10
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7 REPLIES 7
NeilO
Moderator
Moderator
713 Views
Message 2 of 8

Re: Error 6030 VC019

Hi jmacca86,

 

This error usually means there is a problem with Microsoft Silverlight on your computer.

 

Check out this link VC019 error for more info on how to fix it.

 

Neil

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jmacca86
Beginner
711 Views
Message 3 of 8

Re: Error 6030 VC019

trust me i have un installed and re installed silverlight many times today, ive tried every bit of advice i can see, spent 45 mins on an online chat with one of your advisers, tried 3 different internet browsers and still can't get it to work

 

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ClassicD
Contributor
651 Views
Message 4 of 8

Re: Error 6030 VC019

ah mate yes 3 times been on the phone, i get the same error. Even on windows 8.

 

Nothing wrong with silverlight i have checked.

 

https://social.msdn.microsoft.com/Forums/silverlight/en-US/623cf909-fdd1-42da-a511-f89fa2226b89/is-m...

 

 

its not silverlight that has the issue its BT sport site.

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ClassicD
Contributor
650 Views
Message 5 of 8

Re: Error 6030 VC019

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jmacca86
Beginner
643 Views
Message 6 of 8

Re: Error 6030 VC019

Hey, I managed to get a work around this today. I uninstalled silverlight then Google searched for an older version of silverlight ( version 5.0.6118 is what has worked for me ) but make sure in the silverlight settings to set it to not auto update. Then when you press watch on the bt sport player it will ask you to either update or to proceed this time. ...press proceed and it should hopefully work for you.

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ClassicD
Contributor
603 Views
Message 7 of 8

Re: Error 6030 VC019

Thankyou...well done.

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zulu17
Distinguished Guru
Distinguished Guru
552 Views
Message 8 of 8

Re: Error 6030 VC019

Be aware of this thread

 

https://community.bt.com/t5/Watching-BT-Sport-via-the-App-or/Chrome-and-Edge-Browsers/td-p/1519962

 

it looks like there is (currently unannounced)  flash player alternative.