Errors BTP-15000 and BTP-15990

[Mockbeggar]

I have just joined BT and have had the same error codes and no help from Chat other than to the Technical Management Centre due to the complexity of the problem. Please can you help?

[JohnC2]

Hi @Mockbeggar Sorry that you are experiencing these errors with your BTTV service.

We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.

Thanks
John