Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PikAlien
Aspiring Contributor

on ‎30-04-2019 13h05

1,054 Views
Message 1 of 4

Re: Free tech gift - unfortunately no email or code received

Go to solution

I have the same problem,  renewed Broadband package 3rd April and because of various issues I had previously and as I was a valued long standing customer I would receive  free Amazon Echo,

However as of now despite having spoken to various help desks over the last 3 weeks and being told there is an order I have not received the item

0 Ratings
3 REPLIES 3
RobbieMac
Moderator
Moderator

on ‎30-04-2019 14h44

1,034 Views
Message 2 of 4

Re: Free tech gift - unfortunately no email or code received

Go to solution

Hi @PikAlien 

Thanks for your post and welcome back!

Sorry that you haven't received the code the to claim your free gift.  I appreciate the time you have taken to contact us about this.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

PikAlien
Aspiring Contributor

‎30-04-2019 16h25 - edited ‎30-04-2019 16h27

1,026 Views
Message 3 of 4

Re: Free tech gift - unfortunately no email or code received

Go to solution

Thanks Keith and sorry for sending P.M to you . I understand what you did now

0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎30-04-2019 19h34

1,016 Views
Message 4 of 4

Re: Free tech gift - unfortunately no email or code received

Go to solution
@PikAlien wrote:

Thanks Keith and sorry for sending P.M to you . I understand what you did now

I did not read it, I just deleted it when I realised it was not intended for me. I do get these occasionally, and I just delete them as well.

Unless I ask for someone to send me a PM, or its from a moderator or one of the CLs, I normally just delete them and add them to my "ignore" list, as the forum threads are the correct place for people to ask for help.

0 Ratings