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grazza64
Beginner

on ‎01-03-2016 19h53

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Message 1 of 3

Re: Homehub 5 Type B disconnections since software update

Hi,

 

I've been having the exact same problems as most others with my Home Hub 5 type B. Wifi dropping out often multiple times a day on all devices Apple, PC and Android. Ethernet connection to PC is fine though. I have reset the router and this sometimes gives me several hours of connectivity but ultimately fails.

 

I noticed today whilst looking at the Home Hub manager that the last update was 10/12/15 which is precisely when the problem started. Now I don't pretend to understand the tech behind this but I know that BT have, this week, admitted a problem with the Type A firmware and have updated it. Common sense suggests that there is a problem with the Type b update from Dec last year.

 

Can anyone please help.

 

Please forgive me if I've hijacked a thread, I couldn't see where to post a new one.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎01-03-2016 19h59

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Message 2 of 3

Re: Homehub 5 Type B disconnections since software update

@grazza64

 

Can you post a link to the BT announcement to the problem with hh5a which the new update addresses as I did not see one 



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licquorice
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Distinguished Sage

on ‎01-03-2016 21h22

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Message 3 of 3

Re: Homehub 5 Type B disconnections since software update

@grazza64 wrote:

Hi,

 


 

Please forgive me if I've hijacked a thread, I couldn't see where to post a new one.

newmessage.jpg

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