cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Beginner
515 Views
Message 1 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

I have the same problem from the cinderford exchange. I should be getting 50/51 mbs but generally start at 33/34 mbs. Have noticed last couple of weeks that in wireless the speed drops horrendously. I actually had a result back of 0.91mbs download the other night. If I do a test in the mornings it's back up to around 33. (Still much less than I thought) as the day goes on it gets lower and lower. I mean less that 5 mbs on fibre? Is it a hub issue or do I need to refresh the channels?
0 Ratings
8 REPLIES 8
Highlighted
Distinguished Sage
Distinguished Sage
510 Views
Message 2 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

I've moved you onto your own thread so that you get replies relevant to your problem and to avoid confusion with the other posters problems.

 

Do you have an Openreach modem and what Homehub are you using?

 

Have you tried a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds?

 

Can you run this checker and post back a screen shot of the results

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

and use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down.

http://speedtest.btwholesale.com/

0 Ratings
Highlighted
Beginner
481 Views
Message 3 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

Im on a hh5, these are my test results, only getting 14.99 with a max obtainable of 70.99. hope you can help.

test.png

 

0 Ratings
Highlighted
Beginner
478 Views
Message 4 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

sorry, i'll try to make those results clearer!

0 Ratings
Highlighted
Distinguished Sage
Distinguished Sage
473 Views
Message 5 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

My eyes aren't what the used to be. I can't read most of te stats that you have posted. Can you repost the screen prints. If you use the Windows snipping tool and save it then post them it usually makes them a lot clearer.

0 Ratings
Highlighted
Contributor
453 Views
Message 6 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

My Infinity2 as dropped from 40mb during the Day hours 6mb after 7pm tonight.

This happened to me in March, congestion issue i think...Hinckley Exchange..

 

0 Ratings
Highlighted
Sage
437 Views
Message 7 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

Are you running the tests over a wired connection?

0 Ratings
Highlighted
Beginner
402 Views
Message 8 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

Yes and with all wireless devices switched off.
0 Ratings
Highlighted
Sage
379 Views
Message 9 of 9

Re: Infinity 2 get slower and slower during the day - evening is hopeless

When are you going to upload the test results so we can read them? You don't need to put them into word, just upload the images.

0 Ratings