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Contributor
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Message 1 of 4

Re: Internet slowed to a crawl/stop

JonC wrote 'Additionally, I'm still after a contact to pursue a refund for this month's non service through - any ideas on this?'

take a look at Broadband T&C. You could argue that your service is not continuous and certainly not high speed or high quality.

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Moderator
Moderator
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Message 2 of 4

Re: Internet slowed to a crawl/stop

Hi thecatcher,

 

Thanks for posting.

 

Are you having service issues at the moment?  If you are let me know exactly what's wrong I'll be happy to give you a hand from here.

 

All the best,

 

Robbie

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Distinguished Guru
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Message 3 of 4

Re: Internet slowed to a crawl/stop

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Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: Internet slowed to a crawl/stop


@toekneem wrote:

I think it's a reply to this post:

http://community.bt.com/t5/BB-Speed-Connection-Issues/Internet-slowed-to-a-crawl-stop/m-p/1022106#M1...


I think this is a separate thread, as the OP is not the same.

 

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