Four new build flats , Now going around the curcuit of BT and Open reach. Registered the build but after rerstring an E mail saying the application cant be compleated as i have to register the site. The person gave me a number and of course i rang the numberr and picked out the extension s suggested . Got a ver disintrested person (male) who suggested i register the site, I pointed out we had all ready done this. He still never seemed to have a clue what to do. I asked him what does he do? He then said i register new sites. I said thats what we are .a new site. He then said did you register the site before you built the properties. I sad no thats why we ended up with you and your department. He the suggested i fill in a form of registration. I said we have done this. The next answer flabbergasted me also. He suggested i send an E mail to the E mail address on the site form. I said we have done that and the E mail answer returned ssent us to your deoartment and you. SILENCE. I by now was getting agitated, so i said thank you for being unhelpfull and lacking any knowlege of your own companies connection routes and put the phone down before i slagged him off.
So i sent anotherE mail to the suggested E mail address giving all the information i thought the **bleep** might need, you know realy complex things ,like the site addres post code and the registration number i had been given by again an E mail. The I waited. Oh goody I thought a reply has come. I stopped smiling when i read their reply " This Site is only for developers who build up to 4000 houses yearly ,please register by form xxxx. What a farce I have got involved with. Do they want any business at all?
So what now? do my tenants use smoke signals or pgions to communicate with the outside world? If a coherant and sensible person employed by BT Open reach or any other intrested person in this realy stupid company can resolve our problem please contact us be E mail to *************. We will be waiting and waiting and waiting. Regards J R Lawrence. (dont try to phone we aint got one.)
