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Chris05
Beginner
524 Views
Message 1 of 2

Re: Locked out of bt email - stuck in a loop

Not sure if I'm in the right place but if not could someone please point me in the right direction? I have forgotten my password, however if I go through the forgotten password pages and I correctly type in my details age, dob, mothers maiden name. After they have been entered it just gives me a link to the help desk which is the most unhelpful thing known to man!
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1 REPLY 1
DanielS
Moderator
Moderator
501 Views
Message 2 of 2

Re: Locked out of bt email - stuck in a loop

Hi @Chris05,

 

Get in touch with our BT Email live chat team. They will be able to speak with you about it today.

 

BT Email Live Chat - Open 7 days a week, 7am-10.45pm

 

Can you come back and let us know how you get on afterwards?

 

 

Thanks

 

DanielS

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