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Cb814
Aspiring Contributor
346 Views
Message 11 of 14

Re: Moving from BT Yahoo Premium Mail to an Infinity account

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Hi John, I wonder if you could sort my account for me again. You were very helpful migrating my accounts but they are still trying to charge me for the premium mail account. Many thanks.
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RobbieMac
Moderator
Moderator
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Message 12 of 14

Re: Moving from BT Yahoo Premium Mail to an Infinity account

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Hi @Cb814

 

Thanks for posting back!

 

I have let @JohnC2 know about this and he will follow up with you again this afternoon.

 

Cheers,

 

Robbie

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JohnC2
Moderator
Moderator
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Message 13 of 14

Re: Moving from BT Yahoo Premium Mail to an Infinity account

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Hi @Cb814 I have been trying to get in touch with you so I hope you got my messages. Please be assured that the charge was only for the delay in transferring the email over and I have removed those charges now that the email account has been successfully transferred. So you do not have anything to pay for the Premium Mail account. 

 

Cheers

John

 

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Cb814
Aspiring Contributor
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Message 14 of 14

Re: Moving from BT Yahoo Premium Mail to an Infinity account

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Thank you John, you have been very helpful. C
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