Netgear DSL Modem Will Not Connect to BT Broadband Infinity

[Iacon]

Hi,
I think I have exactly this issue, but I'm inclear if the ultimate answer is the Netgear modem won't work?
My setup:
Bt super fast fibre (is that infinity?)
Used to use Home hub
Bought a nighthawk (which I can get to work with the home hub, and switch off home hub Wi-fi- that's what I live with for now)
Bought a netgear dm200 to replace the home hub- I can get as far as logging in (I think I'm establishing PPPoE connection at this stage?) with the details you give, but the modem doesn't establish an internet connection, so I can't get on.

Does DM200 work with BT super fast fibre??
Or Am I doing something else wrong?

[Keith_Beddoe]

Welcome to this user forum.

I have moved your post to this new thread, so you can get personal help from the community, so please watch this thread for updates.

[imjolly]

modem should work without a problem  did you set username and password in router

username  bthomehub@btbroadband.com

password  BT

[licquorice]

Are you using the DM200 in conjunction with the Nighthawk or are you trying to use it standalone? If you are using it with the Nighthawk you need to configure it in bridge mode.