Have been unable to use e-mail since the change, the e-mails have just not been loading. Will this amend itself as i have been "in the dark" for at least 3 days and i do not know if important message haven't got through? If it doesn't change soon i'll have to take some sort of action.
Solved! Go to Solution.
BT phoned today after seeing my message last night.....spoke to a very helpful chap who sorted it very quickly. Instead of moaning about changes ask for help and you get it! I now have e-mails and am very happy
I should like my dowloading problem fixed
Reply to the message Sean posted originally & BT should pick up the message. They rang me the next day & fixed the problem remotely only took 20mins. My problem was that several of the same e-mails were trying to "converse" with each other stopping other e-mails loading so the session timed out. If they don't reply off this message board just contact BT & i'm sure they can put you through to the "tech" guys. Good luck
BT replied to my post by phoning me the next day. They fixed the problem remotely, only took 20 mins