New Router/Modem = Being redirected to a BT Wholesale Service Information Webpage

[Temple]

Don't know if I can re-open this topic or should start a new (repeat)

I am using a Ubiquiti Unifi Security Gateway on a BT Superfast install. I have been given ****************  with a password to use.

It has run successfully for 24hrs. Then got the re-direct message as above and now cannot get internet connection. Have re connected the original BT Business Hub 6.

As this is at a small charity that in undergoing building works (and not accessable at all convenient times) I am accessing this forum from home.

Any help gratefully received.

[licquorice]

This is the BT residential forum, as a business connection you need to post on the BT business forum. https://business.forums.bt.com/

[Keith_Beddoe]

@Temple

Please edit your post to remove the login details, as this is a public forum. Thanks.

Please make sure you do not post those details on the business forum either.

[Temple]

Sorry, smacked wrist accepted!  I was looking on Google for help and it came upo with this forum. Will do.