New build, phone line installation nightmare!

[Timh9821]

I have had the exact same problem absolutely useless had 4 days of work endless phone calls cost me a small fortune, Promised line on 12 th December free if i signed up for bt TV and broadband and now want £850 pounds before connecting they rang me today and cancelled order cost me around £500 pounds for nothing now lost the will to live.. 1st Feb 16 now but did actually speak to someone who could speak English still no hope though !!

[john46]

I have asked the Forum Moderators to help you they will post their contact link here tommorow

[RobbieMac]

Hi @Timh9821

Thanks for your post and welcome to the community!

Sorry for all these problems you're having!  Can you send us over your details so that we can give you a hand from here?  Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.

Cheers,

Robbie