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Hi, I'm having the exact same issue, I've been on chat and phonecalls two days in a row now, and both times was told it was sorted and still no kids channels, any successful help would be appreciated
Thanks for posting. I'm sorry you're not getting the channels you're subscribed to. I'm sure I can help with this. Can you please drop me over an email with your details? You'll get the contact the moderators link in my profile.