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M_Cashew
Beginner
772 Views
Message 1 of 3

Re: PREPAID £100 MASTERCARD NOT RECEIVED

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I'm in a similar position. Claimed my Mastercard giftcard as a new customer. Why I had to claim I don't know. I was lead to believe I was entitled to £125 as part of the deal for signing up. If the offer was genuine, just send out the card. Chased it several times, had nothing back. Whenever I phone up I'm just given the run around. Very disappointing. 

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2 REPLIES 2
RobbieMac
Moderator
Moderator
766 Views
Message 2 of 3

Re: PREPAID £100 MASTERCARD NOT RECEIVED

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Hi @M_Cashew

 

We can help get the voucher sent out to you.

 

Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.

 

Cheers

 

Robbie

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: PREPAID £100 MASTERCARD NOT RECEIVED

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Hi @M_Cashew,

 

I'm really sorry it took so long to get this sorted but we got there in the end. I'll mark this as solved but if you have any other problems please post in the relevant board and we'll be happy to help.

 

Cheers

 

David

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