I'm in a similar position. Claimed my Mastercard giftcard as a new customer. Why I had to claim I don't know. I was lead to believe I was entitled to £125 as part of the deal for signing up. If the offer was genuine, just send out the card. Chased it several times, had nothing back. Whenever I phone up I'm just given the run around. Very disappointing.
Solved! Go to Solution.
I'm really sorry it took so long to get this sorted but we got there in the end. I'll mark this as solved but if you have any other problems please post in the relevant board and we'll be happy to help.