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garion
Beginner
282 Views
Message 1 of 4

Re: Packet loss down Bt core network

I've been having the same issues for a week now and phoning BT just to be told that my line is fine. I've been running a program today called pingplotter (it saves doing constant manual traceroutes) and the results it shows for the BT network are quite astounding. I've tried getting through to BT about this again but as soon as I get to customer service they just insist my line has no issues. When I ask about what network problems they are experiencing they have no answer as it's not in their script. Worst service I have had in my 20 years of internet usage.

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3 REPLIES 3
Sovereign010
Beginner
263 Views
Message 2 of 4

Re: Packet loss down Bt core network

Why the hell is this marked as solved when the problem is still ongoing?

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gg30340
Distinguished Sage
Distinguished Sage
258 Views
Message 3 of 4

Re: Packet loss down Bt core network


@Sovereign010 wrote:

Why the hell is this marked as solved when the problem is still ongoing?


Because the OP who started the thread marked it as solved. It was his/her thread and his/her decision to do that.

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DavidM
Moderator
Moderator
243 Views
Message 4 of 4

Re: Packet loss down Bt core network

Hi guys,

 

I've moved your posts as the thread you posted on has been marked as solved by the OP. If you have trecerts please post them and we'll take a look.

 

Cheers

 

David

 

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