Hi DavidM,
I've dropped you a PM as I too are having the same problems with parental controls.
Please assist
Many thanks
Regards
Solved! Go to Solution.
Thanks for letting me know you got this sorted @TobiasRieper. Post back if you need help with anything else.
All the best
David
I am also hitting this issue - couple of days ago it was the Sunday Times Wines website and I coudlnot get into my account on it. Tried switching Parental controls off, tried a custom set of filters with almost everything and then absolutely everything allowed - still the same.
I have had the message saying "Sorry, something went wrong" but most of the time when I do make a change it appears to have completed the process but the websites are still blocked.
I am also hitting this issue - couple of days ago it was the Sunday Times Wines website and I coudlnot get into my account on it. Tried switching Parental controls off, tried a custom set of filters with almost everything and then absolutely everything allowed - still the same.
I have had the message saying "Sorry, something went wrong" but most of the time when I do make a change it appears to have completed the process but the websites are still blocked.
Real pain in the backside !
Ok I have tried resetting my HH4 router - seems to have resolved the issue for now but It was actually reset earlier today for an unrelated reason so this does seem to be something that has arisen recently.