Hi I wonder if any one can advise me on this, I have two BT YouView boxes 1 downstairs in the living room and 1 upstairs in the bedroon
I have the purchased an addtional second room option from BT, BUt i can only see the prurchases on the box downstairs.
I have reset the upstairs BT Box and go into the BT store and under settings Re-sync data, it clearly states that if you have purchased films on aother device or BT box these can go out of sync if you purchased it from other BT box then re-sync data
I rang BT several times and been advised the the Purchases is only available on 1 BT box. This cant be the cases. I can understand that you cant watch two HD flims at the same time, or watch to HD football games but i thought, i could see any film and see it under purchases on either box...
I can see the films that ive purchased on my Iphone and Ipad
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This may help.
How many devices can I download my digital copy on?
You can download a single copy of a film to one device at a time. If you want to download the same film to another device you'll need to first remove the copy of the film you've already downloaded, before you try to download it to a new device.
I think the link that covers the Youview boixes is
where this is explained:
Can I watch a film I've purchased on my extra box if I purchased it on my main box?
You can only watch your purchases on the box you made your purchase, so you won’t be able to buy it on one box and watch it on an extra box. If you want to watch your purchases elsewhere you can watch them on a smartphone, tablet or computer.
There is a differnce between downloaded content which is normally only licenced for one physical device, and streamed content which can be watched on any device.
This is determined by the content provider, BT have no control over this.