Well after 9 hours on the telephone to so many different call centres all having undertaken test after test, three engineer visits, the best speeds I can achieve is 0.88 download and 0.39 upload speed (that is when I have actually enough spped to undertake a test). I'm told there is no guaranteed speed because I live 3.1km from the exchange. Then I receive through the post notification "Ultra-fast" Broadband is coming! Someone in BT has got to be something of a comedian.
Before expending finance on Ultra-fast, waht about spending it on decrepid copper wiring/ exchanges and updating them so we who live 3km from the exchange can at least have a mediocre service?
Welcome to this user forum.
I have moved your post to this new thread, so you can get personal help from the community or moderators, so please watch this thread for updates.
I am assuming you have a normal ADSL connection?
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What was the minimum and maximum speed you were quoted?
just because @Asher says lives over 3km from exchange that does not mean that the line length is the same as in most case line length is greater sometimes far greater than straight line distance until @Asher post some details of connection and results from the dslchecker it is difficult to provide assistance
What’s a ‘Dry Joint’?
Been working in Telecoms most of my working life and never have I heard anyone refer to the term, ‘Dry Joint’.
A dry joint is an un-soldered joint on the MDF, where the jumper wire has been wrapped around a solder tag, but not soldered, or badly soldered. The solder "wets" the joint. Look up soldering on Wikipedia.
If you had ever worked in an exchange or repeater station, then during quiet times, you were given a test to check a section of the frame for dry joints. At one time, it used to be a yearly routine, and TTAs (Trainee Technician Apprentices) were expected to participate.
@licquorice That`s the trouble with these youngsters, they never started in the GPO Telephone Service
Everything was soldered then, even the lead cable joints and sleeves. Very few "dry" joiint in the bottom of those manholes.
Anyway getting off topic now.
I notice the OP has not returned since the original post.