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ThomasM
Beginner
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Message 1 of 5

Re: Quidco - Missing cashback claim

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@JohnC2 I also recently had a cash back declined from quidco. Quidco tracked me going out but BT didn't have quidco tracked as the referrer. Would you be able to help me with this?
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4 REPLIES 4
DavidM
Moderator
Moderator
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Message 2 of 5

Re: Quidco - Missing cashback claim

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Hi @ThomasM and thanks for posting.

 

Do you have the first 3 digits of you order reference number?

 

Cheers

 

David

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ThomasM
Beginner
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Message 3 of 5

Re: Quidco - Missing cashback claim

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@DavidM the reference number starts VOL which I believe is the issue as it means it hasn't been referred from quidco?
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DavidM
Moderator
Moderator
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Message 4 of 5

Re: Quidco - Missing cashback claim

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Hi @ThomasM,

 

Thanks for confirming that. We'll have to take a closer look at this so can you drop me over an email with your details, including any order references you have? You'll get the contact the moderators link in my profile.

 

Cheers

 

David

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DavidM
Moderator
Moderator
426 Views
Message 5 of 5

Re: Quidco - Missing cashback claim

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Hi @ThomasM,

 

Thanks for taking my call this evening. I'm sorry we can't help with the cashback issue due top the Z60 reference but if you have any other problems please post and we'll be happy to lend a hand.

 

All the best

 

David

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