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campbel76
Beginner
1,114 Views
Message 1 of 6

Re: Restoring contacts and calendars on iOS devices after switching to BT Mail

I have tried this putting in BT Connect instead of BT Internet as I have a BT Connect account. This sodesn't work. Are there separate settings for BT Connect? thanks

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 6

Re: Restoring contacts and calendars on iOS devices after switching to BT Mail


@campbel76 wrote:

I have tried this putting in BT Connect instead of BT Internet as I have a BT Connect account. This sodesn't work. Are there separate settings for BT Connect? thanks


@campbel76

Are you a BT Business Customer?

 

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campbel76
Beginner
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Message 3 of 6

Re: Restoring contacts and calendars on iOS devices after switching to BT Mail

Yes I am Keith
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 6

Re: Restoring contacts and calendars on iOS devices after switching to BT Mail


@campbel76 wrote:
Yes I am Keith

@campbel76

 

This is the BT Residential Customers forum

 

As you are a business user, please could you post on the BT Business forum at http://business.forums.bt.com/

 

Answer may be here https://business.forums.bt.com/t5/Email/Iphone-Ipad-setup-with-screen-shots/td-p/48324

 

Thanks

campbel76
Beginner
1,082 Views
Message 5 of 6

Re: Restoring contacts and calendars on iOS devices after switching to BT Mail

Thanks Keith but the email is already set up It's the contacts and calendar that won't sync properly Normally you would click add account then other then either https://calendar.btinternet.com and enter your details As I have a BT business email I replaced BT internet with BT Connect but that doesn't work Have chased around for 6 hours being passed from pillar to post Very frustrating
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 6 of 6

Re: Restoring contacts and calendars on iOS devices after switching to BT Mail

Try posting your question on the business forum, somebody may be able to help.

 

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