I am also having a slow connection:-
Connection time is lower as I reset the hub a couple of days ago.
ADSL Line Status
Line state: Connected
Connection time: 2 days, 22:36:49
Downstream: 1.438 Mbps
Upstream: 448 Kbps
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 5.3 dB / 13.0 dB
Line attenuation (Down/Up): 66.1 dB / 31.5 dB
Output power (Down/Up): 16.8 dBm / 12.3 dBm
FEC Events (Down/Up): 0 / 15
CRC Events (Down/Up): 3043 / 77
I have moved you post to start your own subject as the other was marked as solved
from your stats your conenction looks ok. The 'low speed' is about right for your conenction due to your attenuation which puts your line length at 4.8km. you can see that what I mean by entering your attenuation here
I've recently come back to BT from Sky as I wanted a good long term deal. BT has claimed they have better speeds and a larger network than the others so can cope with the internet traffic.
I used to get between 3.5mb and 4.3mb with my sky connection on the same line in the TONYREFAIL exchange. Since coming to sky I only get 0.96 to 1.2mb and that's way after the 10 days have passed with a new connection. I phoned the help line and they basically said that's as good as it gets with your line. I told them what I got from sky and he said leave it with me for 10 mins and I will make some tweeks on your HUB 3 and it may help. 2 hours later I re-booted as he instructed me and no better .
Any help for me out there folks?/BT?
It's very odd how I got between 3.5mb and 4.3mb fine with sky those? it's pants on BT? 😞
the difference is when you were with sky you were on their LLU service which is up to 24mb whereas on BT you are on adslmax up to 8mb. The exchnage has not been upgraded to 21CN so that is as best as BT offer. with your current attenaution it should make very little difference.
you can check by entering you attenuation here
Well the sky website at the time said max 16mb.. I check the attenuation it said 1.7 for sky and bt.
Oh Well, fibre should be here next year :)....
16mb is advertised download speed but if you lived next to exchange you could get up to 24mb connection speed