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Jaimespencer
Aspiring Contributor
757 Views
Message 1 of 4

Re: Smart Hub already dead.

Our smart hub 6 3months old keeps dropping to orange then eventually goes to blue . This is happening every hour sometimes 3 times per hour 

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3 REPLIES 3
Webby
Distinguished Sage
740 Views
Message 2 of 4

Re: Smart Hub already dead.

Buy a decent third party router.
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Jaimespencer
Aspiring Contributor
651 Views
Message 3 of 4

Re: Smart Hub already dead.

Hi I've just sold my tp link router . Naively believing BT had an issue external. My opinion is they have a complete batch of routers that should have failed quality control checks . Just like Talk Talk .

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NeilO
Moderator
Moderator
616 Views
Message 4 of 4

Re: Smart Hub already dead.

@Jaimespencer the problem you're having sounds like a connection problem with the line rather than a hub issue. Can you post your router stats and we'll take a look.

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