I receive message "Problem occurred while loading my bt page. Please try again after some time." Doesn't matter wether I try from laptop, desktop, android or with iexplore, edge, chrome or firefax on either Windows or Ubuntu. Error is still the same.
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Via MyBT the option has changed from "Manage BT Smart Talk" to "Download Smart Talk App" and Smart Talk is now shown as Inactive.
Selecting either the + next to Inactive or Download Smart Talk App takes me to same page - i.e option to download the App.
Still unable to manage (add or delete) current registrations so despite downloading app again I am unable to remove BT ID to transfer to new android phone and no sign of how to re-activate Smart Talk.
Hi Neil - Since you switched off call divert(?) the only change I can see is that BT Smart talk is shown as being inactive (screenshot below), so still unable to manage the Smart talk account i.e. add/delete/change for other family members.
However I can still make calls from my android phone suggesting Smart talk is not completely inactive.
If it helps in resolving please feel free to reset my Smart Talk app/account, including any currently registered devices or BTIDs?