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Beginner
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Message 1 of 2

Re: Strange problem with broadband. Speed very low.

I am having severe problems - just did a test on 2 seperate sites - Download speed 5.23!!! Upload 0.85!! I am spending so much time sitting waiting for sites/e-mail to load that it is not worth the money I am paying. The last couple of months have been appalling

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Distinguished Sage
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Message 2 of 2

Problem with broadband. Speed very low.

Hi Welcome to the forums

Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/speed/Speed.html


also post your full hub stats details shown in this link http://www.btinternet.com/~cbeddoe/others/adslstats.html

Can you also post the full results fromBT Speedtest speedtester.bt.com

Have you tried connecting to the test socket at the rear of the master socket   Test Socket.jpg

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal


This is a customer to customer self help forum the only BT presence here are the forum moderators

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