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Darkvil
Aspiring Contributor
290 Views
Message 1 of 3

Re-Synching and Infinity 2

Hi all,

 

I recently upgraded to BT Infinity 2 from BT Infinity,

as I thought it might solve a problem but it didnt,

 

When its running it an amazing connection

 

every couple of hours the network drops for upto 60s

 

the home hub 2 is all blue lights, wifi and wired ethernet is fine, so I am assuming its the Openreach broadband device resyncing the line,

 

is there any way to test this, prevent re syncing or view logs on this device to find out whats going on ?

 

thanks

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2 REPLIES 2
Distinguished Expert
279 Views
Message 2 of 3

Re: Re-Synching and Infinity 2

the modem is locked so you cant see the line stats or the logs
the homehub3 has a log
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Darkvil
Aspiring Contributor
273 Views
Message 3 of 3

Re: Re-Synching and Infinity 2

 

Just to be clear I was looking at the Echo Life HG612 device to get some info,

but I have found a way round the problem now, just need to google the device :).

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