I'll be able to take a look at your connection and arrange an engineer if needed. Please can you send me in your details using the "Contact The Mods" link found in my profile?
Thank you Paddy, someone called and only let it ring for about 3 seconds and hung up before I could answer.
I doubt that would be a mod as it takes 3-5 days for them to contact you.
Have to hand it to Robbie and the rest of the forum team for resolving my issues. This is without a doubt the easiest and most convenient way to contact BT direct rather than getting passed from pillar to post over the phone.
Thanks Robbie and everyone else from the forum team 🙂