@AshtonArcherwrote:
I see that the powers that be have locked the other thread which details all the naffness of the new email system. Their planned updates of August/September/October have done nothing to address how user unfriendly it is.
Sick to the back teeth of BT .
I can't disagree with your final comment, but I think the long thread (which is still accessible, you just can't add to it) was covering much of the same ground again and again - as people are migrated they hit many of the same problems - and it's probably more efficient for each problem to have its own little thread, which newbies can easily find, then expecting people to trawl through the War and Peace of BT Community threads. If it is possible (some systems allow it) it might be good to pin the posts from the real BT person which give operational updates to the top of the email board as a first port of call for the newly worried.
