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Newbie
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Message 1 of 2

Re: Worst service ever!!

The exact same thing has been happening to me these last couple of months and now it's even worse. The connection drops even during the day to the point where i can't watch 480p youtube videos. What the f*ck is wrong with BT.
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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Worst service ever!!

if you have a HH5 can you go to hub manager then trobleshooting then helpdesk and post 1-12

 

 

 

can you run btspeedtester and when first test completes then run diagnostic test and post results  must be done with wired connection  btspeedtester

 

Can you enter your phone number and post results. Remember to delete number. https://www.btwholesale.com/includes/adsl/main.html

 

 

can you enter your phone number and post results  remember to delete number wholesale FTTC check

 

 

 

try quiet line test   dial 17070 option 2  should be quiet and best with corded phone



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