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JRP
Beginner
513 Views
Message 1 of 4

Re: another cashback cheque not received

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Hi David

I'm in a similar boat having received mastercard but not cheque.  If tried both affiliates and vouchers emails addresses but get a postmaster response saying failed delivery.  Would it not be easier if BT added a contact/chase up page to the original BT cashback claim page? 

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3 REPLIES 3
JohnC2
Moderator
Moderator
503 Views
Message 2 of 4

Re: another cashback cheque not received

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Hi @JRP Sorry you have not received your cashback cheque. Can you advise how much the cheque was for and website it was placed through. Also did you submit your claim via https://www.broadbandbenefits.co.uk/cashback/

 

Post back and let me know.

 

Cheers

John

 

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JRP
Beginner
495 Views
Message 3 of 4

Re: another cashback cheque not received

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Hi

Thanks for the quick response. Contract was taken via cable.co.uk for £50 cheque.  Claim submitted via https://www.broadbandbenefits.co.uk/cashback/ on 01/12/16 and confirmed same day so 45 days waiting time now passed.

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JohnC2
Moderator
Moderator
489 Views
Message 4 of 4

Re: another cashback cheque not received

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Hi @JRP Thanks for posting back and we will be able to help you with this. 

 

Drop us over your details by clicking on my user name and selecting contact the mods.

Thanks
John

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