My apologies for reviving and hijacking this old post, but it came up on a search and I was struck by the remarkable similarities to my problem in some respects.
I am also stuck on a download limit of 1.8Mb/sec and have been since my contract began. However, the problem is not my IP profile, which shows 13.4.
I have an old style socket, so can’t use the ‘test’ socket, but have connected directly to the main socket, with nothing attached to the extension.
Unfortunately, I don’t have a home hub (actually, I have a really old one, but can't access any statistics), but have used a variety of ADLS2 routers, all of which experience the same problem. The current router’s stats page does not match the info shown by the home hubs, but I have attached what I can obtain. I have also attached my speedtest results.
I have contacted BT and they are talking about sending an engineer around, with a potential chanrge of £130, but I wanted to see whether anyone here has any ideas as to why my speedtest shows 13 for my IP profile when my download speed is only 1.8. It just seems too much of a coincidence to me that I can only download at the same 1.8 that Claudiu was experiencing. Is there anyway that my profile could be stuck at 2mb but still somehow reporting 13?
System up Time:
WAN Port Statistics
WAN IP Address:
LAN Port Statistics
1. Best Effort Test: -provides background information.
Download speedachieved during the test was - 13.47 Mbps
2. Upstream Test: -provides background information.
Upload speed achieved during the test was - 0.67Mbps
Solved! Go to Solution.
I have moved your post to start your own thread and that way there will be no confusion with the previous originator
you are on adsl2/2+ and as such your profile is 88.2% of conenction speed and changes immediately your speed chnages. from the information you have posted you have the correct profile for your conenction speed and a good downoad speed for your profile
are you sure you are not confusing bits with bytes?
Thanks for this imjolly. And you’re quite right; I’ve been a complete idiot and not been paying attention to the size of the Bs! Download speeds are in mega-bytes and connection/speedtest figures in mega-bits, so, once you do the maths, everything is actually OK. I’m quite surprised that none of the tech support people picked up on this. I’m also seriously embarrassed about making such a novice mistake myself and not to mention a tad disappointed that I won’t now be able to improve my connection speeds.