My speed has dropped from approx 7mb down to 2mb and the BT call centre staff were very unforthcoming. Persistance did pay off and they acknowledged that I did have a "fault" though no explanation as to what had caused it. Told me to wait for 10 days whilst my service "stabalised". A lot of bull**** really. No doubt there was over-demand in my area and they had to make adjustments... but why not be honest with us?
Hi Welcome to the forums
Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/speed/Speed.html
also post your full hub stats details shown in this link http://www.btinternet.com/~cbeddoe/others/adslstats.html
Can you also post the full results fromBT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If your line has been put back into training mode after a repair, then it could take 10 days to stabilise again. That's the normal training period for a new ADSL connection.