how can i access my bt router?

[miltonb120]

Just searching boards and i have this same error , live in UK, have BT Internet and can access everything wirelessly in the house but through windows pc i cant access the admin page fro the hub and its driving me crazy! BT support are useless and wondered if any of you guys can help?

ive tried 192.168.1.254 on chrome and edge

Ive tried disabling virus checker

the internet on the pc is fine apart from this

regards

[Webby]

What router? Are you able to access it from other devices?

[Keith_Beddoe]

Welcome to this user forum.

Many browsers interpret all input as if it was a search.

Try clicking on this direct link Home hub do not cut and paste into your web browser.

[miltonb120]

Hi there, first post

ive been with BT nearly a year and have a recent issue which BT are unable to solve

from my windows 10 pc which has a wired connection I can't access the router admin page with error connection reset!

i can access wirelessly from Apple tablet

ive tried disabling virus checker kasperski

all other internet on PC works fine

i can ping other addresses without issue

using 192.168.1.254

worked fine until recently, not changed or added  anything as don't use windows pc that much!

The BT support was very unhelpful having me run around in circles and from questions asked not listening to what I was saying the issue was!

hope somebody can help

regards

[miltonb120]

It's the home hub 6

[miltonb120]

I can access wirelessly from non windows devices !! My main pc works fine for other internet connections!!

[licquorice]

Yet another bricked HH6 I suspect.

[miltonb120]

I don't think it's the HH6 as BT supplied a replacement and that has the same issue!

[licquorice]

As do most of them!!!

[Liam_]

I think I would try Firefox or one of it's derivatives on the Windows 10 PC.  IE and Edge are not particularly good browsers.