I have received an email dated 20 May 2020 from BT saying,
"Your current broadband contract with us is ending soon. To review your new broadband options, simply follow the steps below:"
The steps below take me to a page to renew a contract "To start your order we need to know the BT account number..." but I do not want to do this not knowing what it is or any details about it. And I may want to change supplier.
According to my records my broadband and landline contract ends 15 August and my mobile at a later date. How do I know which contract BT is referring too? I would like to email them but there is no email option. When I log on I cannot see any details of contract ending soon.
The BT support page says to come here for support.