HI - here's the full monty - it says FTTP available on demand !!
|Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper High Low High Low Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date Left in JumperOther Offerings Availability Date Premise environmentStatus |
For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.
This line is on a Market A Exchange.
For VDSL or G.fast Ranges A and B, the term "Clean" relates to a line which is free from any wiring issues (e.g. Bridge Taps) and/or Copper line conditions, and the term "Impacted" relates to a line which may have wiring issues (e.g. Bridge Taps) and/or Copper line conditions.
In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.
Throughput/download speeds will be less than line rates and can be affected by a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.
The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014. The Stop Sale date for IPstream is from 25-Oct-2017.
If the End User wishes to migrate from their current Broadband supplier they will need to contact the Broadband supplier they want to take service from to arrange for the service to be migrated.
Please note that postcode and address check results are indicative only. Most accurate results can be obtained from a telephone number, NAD, UPRN or Access Line ID (ALID) check.
Note: If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service.
So FTTC is still available so hopefully mods will get order re-instated
FTTPoD is a different product to FTTP which is what residential customers have
I have no idea how to resolve my ongoing incident or contact the moderator Robbie McVitty. I've replied to his email to email to regarding reinstating my BT Infinity order but it goes to Customer Service. It relates to the incident below. We now have had no broadband at all for five days +. Have you any idea how to contact BT again about this? I really don't want to go through the India call centre route for the nth time to report it.
Well... I can't thank all of you enough - especially Paddy who has, this afternoon and single-handedly, corrected the problem over the 'phone and rectified years of misery!! The new hub has turned blue and I have stopped turning red!! We now have 26 Mb/s download although upload is snail's pace.
I'm foxed as to how or why we had all the problems we've had and how the Infinity order we placed wasn't properly set up. Communication and Information Technology BT- that's what you're supposed to be all about. Thank God for your moderators.
Thank you for taking my call yesterday. I'm happy to hear that you've been able to get connected. I've ran a few checks on your line and the connection is looking pretty good. There have been no disconnection from the hub was connected. The speeds have settled down at around 13 Mbps, which is in line with the estimate for your line.
I know @RobbieMac has been dealing with your case he is out of the office at the moment and he'll follow up with you again on Monday.