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Newbie
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Message 1 of 7

ReadyNas Duo drive not being recognised by BT Hub 5 router

I recently changed from Sky to BT Infinity and installed the BT Home Hub 5 router. On connecting my devices the router did not recognise the ReadyNas Duo drive. The ReadyNas Duo drive has a static IP address assigned of 192.168.0.3. The DCHP Network Range was set to the default range 192.168.1.64 - 192.168.1.253  so I configured it manually and changed the range to 192.168.0.2 - 192.168.1.253. If I click on devices the NAS drive is showing as connected with the correct IP address and yet I cannot see it on Windows Explorer and I get a negative response if I try to ping it. I cannot change the configuration of the NAS drive as I cannot get to it. I need to get to the NAS drive as it contains all my music, family photos and backups. Can anybody help?

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Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: ReadyNas Duo drive not being recognised by BT Hub 5 router

Have you re-assigned the hub address to be the same as the Gateway address configured in the NAS (or changed the gateway on the NAS to match the hub address)? I would also change the DHCP range of the hub to be 192.168.0.64-192.168.0.253 so the NAS is outside of the DHCP range.

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Contributor
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Message 3 of 7

Re: ReadyNas Duo drive not being recognised by BT Hub 5 router

What happens if you run RAIDar? Does this find the Duo?
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Newbie
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Message 4 of 7

Re: ReadyNas Duo drive not being recognised by BT Hub 5 router

Yes it finds the Duo and all lights are green but the Setup and Browse buttons are greyed out.

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Distinguished Sage
Distinguished Sage
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Message 5 of 7

Re: ReadyNas Duo drive not being recognised by BT Hub 5 router

I would suspect that you would have to reset the device, and then set it up for a new IP address.

Try these settings. Do not reformat the disk, otherwise you will lose everything.

 

IP address 192.168.1.50
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.254
DNS Server 192.168.1.254

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Contributor
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Message 6 of 7

Re: ReadyNas Duo drive not being recognised by BT Hub 5 router

If RAIDar finds the Duo, what IP adress does it show?

 

Also, do you have a software firewall? Is it set to allow this IP address? If you're using McAfee it's under "Firewall / My network connections""

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Aspiring Contributor
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Message 7 of 7

Re: ReadyNas Duo drive not being recognised by BT Hub 5 router

OK I have a similar problem here. Did OP get anywhere?

 


Router DHCP range 192.168.1.64-192.168.1.253
I've set REadyNAS to static 192.168.1.50

Raidar confirms this.
Subnet (255.255.255.0) and default gateway (192.168.1.254) are correct in ReadyNAS.

FWIW, on the ReadyNAS:
1 WINS server is OFF.

2 DHCPv4 is ON.

 

Anyone shed any light? Thanks!

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