I recently had a problem with my phone line where the line was faint (eventually dying completely) and the broadband kept dropping. The engineer came and sorted that problem, which was down to the wiring becoming old and he also replaced the sockets (upstairs and downstairs).
So, the phone line is fine now but the broadband speed is rediculously slow ... like being back on dial up! Here are the stats anyway:
ADSL line status
|Connection time||0 days, 5:27:04|
|Noise margin (Down/Up)||27.4 dB / 30.5 dB|
|Line attenuation (Down/Up)||30.0 dB / 16.5 dB|
|Output power (Down/Up)||0.0 dBm / 12.9 dBm|
did he replace the master with a filtered faceplate similar to this
are you connected to the test socket behind the bottom half of master? did the engineer remove the bellwire from terminal 3 in both sockets
Nothing is connected to the main socket. But the socket upstairs is where the phone and broadband are connected. He did something with the wiring but not sure what? He also tested the line/signal and said it was perfect. Do you want me to check to see if the bellwire has been removed?
engineer didn't 'move' the master so upstairs is now master and then fit a filtered faceplate for router and phone?
Humm, I dont think so ... is there a way I can check? Pretty sure he didnt though because the majority of the tests he did were on the downstairs one - where the connection actually comes in.
surprised engineer didn't at least fit an NTE5 master where the upstairs extension would be connected to the back of the bottom half