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Message 1 of 5

Received two Sim Cards

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signed up to BT mobile, This morning I received two sim cards in the mail can anyone tell me the reason for sending two sim cards as I only ordered one

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Message 2 of 5

Re: Received two Sim Cards

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Do they have the same phone number attached?

If not might be worth double checking your order confirmation, and if there's been 2 ordered by mistake you might need to speak to the cancellations team so you don't get charged.

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Message 3 of 5

Re: Received two Sim Cards

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thanks for the reply, just checked and they both have the same number ? is there a reason for this

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Message 4 of 5

Re: Received two Sim Cards

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Probably just error, unless you asked to have another one sent if the first was late? Either way only 1 of them will be active, so you can dispose of the other just to avoid any mixup down the road.

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Message 5 of 5

Re: Received two Sim Cards

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thanks 😀

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