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Message 1 of 5

Recent drop in speed from slow(ish) to VERY slow...

Hello,

 

I live in a rural area.

 

We have BT Broadband which is not the fastest but which is reliable.

 

On approx. 19/10/2010 we went away for a couple of days.

 

On returning we have very slow broadband.

 

Here are some results (using Speedtest.net)

 

(DATE / DOWNLOAD / UPLOAD / LATENCY)

 

12/10/2010 - 0.73mb/s - 0.34mb/s - 83ms

14/10/2010 - 0.73mb/s - 0.33mb/s - 85ms

15/10/2010 - 0.73mb/s - 0.31mb/s - 84ms

 

The above are acceptable. But we have just come back and get these speeds:

 

23/10/2010 - 0.13mb/s - 0.16mb/s - 922ms

24/10/2010 - 0.11mb/s - 0.29mb/s - 611ms

24/10/2010 - 0.14mb/s - 0.33mb/s - 205ms

 

Nothing has changed at our end (same BT Home Hub in use etc. etc.)

 

This is the result this morning (24/10/10) using the BT speedchecker:

 

Download speedachieved during the test was - 102 Kbps

For your connection, the acceptable range of speeds is 50-500 Kbps.

Additional Information:

Your DSL Connection Rate :512 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)

IP Profile for your line is - 350 Kbps

 

I realise we'll never get blistering speeds, but I am concerned about the drop.

 

Any thoughts?

 

Many thanks,

 

Simon

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4 REPLIES 4
hamish72
Recognised Expert
461 Views
Message 2 of 5

Re: Recent drop in speed from slow(ish) to VERY slow...

enter  if home hub
192.168.1.254 in browser click A to Z top right
then ADSL enter pas and click MORE DETAI

 

 

post full results

**************************************************
If any post helps tick the star box on the left
**************************************************
Just cause Im paranoid dont mean they are not out to get me





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Message 3 of 5

Re: Recent drop in speed from slow(ish) to VERY slow...

Thanks Hamish.

 

Details below (hope this is what you wanted).

 

Cheers,

 

Simon

 

====

 

ADSL line status

Connection information
Line stateConnected
Connection time6 days, 17:19:56
Downstream512 Kbps
Upstream448 Kbps

ADSL settings

VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)20.1 dB / 13.0 dB
Line attenuation (Down/Up)63.5 dB / 31.5 dB
Output power (Down/Up)14.2 dBm / 12.4 dBm
Loss of Framing (Local)49
Loss of Signal (Local)9
Loss of Power (Local)0
FEC Errors (Down/Up)3768 / 744
CRC Errors (Down/Up)90 / 2147480000
HEC Errors (Down/Up)nil / 444
Error Seconds (Local)3020
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hamish72
Recognised Expert
446 Views
Message 4 of 5

Re: Recent drop in speed from slow(ish) to VERY slow...

You need to get that SN margin down if possible as with 63  attenuation indicating a fairly long line its the only way to increase sync speed

 


Have you tried a quite line test from master or test socket


dial 17070 option 2 and listen - should hear nothing
best done with old type analogue phone digital will do but may have slight hiss

do not use home hub phone

 

and look at this may help

**************************************************
If any post helps tick the star box on the left
**************************************************
Just cause Im paranoid dont mean they are not out to get me





441 Views
Message 5 of 5

Re: Recent drop in speed from slow(ish) to VERY slow...

Thanks Hamish.

 

I'll look into that.

 

I know that we live almost at the 'end of line' from the exchange so accept we're never going to get the quickest broadband.

 

But I can really 'feel' the drop from 0.7mbps.

 

It'll be interesting to see if it improves during weekdays.

 

Thanks,

 

Simon

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