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Message 251 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

Mine is still rubbish but my switch to sky is booked for the 31st may after 2 stressful moths of complaining. Now just praying these problems dont follow me. I will report back on here if my switch was a successful cure or not.
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Message 252 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

Yeah it would be goog to know how sky performs in comparison, I can't see it being any worse.

Below is 1 PC streaming 1 Overwatch twitch channel while I ping the same Overwatch server, peaks of 50ms, not sure what to think of this, it's certainly not consistent. The question would be how would it perform for a live stream of Overwatch, watching a few streams of Overwatch I could see their Overwatch ping showing 50ms ish but their stream was smooth, no dropped framses or lag. Although live streaming would make use of the upload speed. I guess if I had 1 PC watching a twitch stream and another doing netflix I might be in for a bad gaming time. As I've said I don't think my connection is perfect or rock solid - it works to a point I can game on it, which was the main problem before.

twitch.png

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Message 253 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

Here is my trace route while streaming netflix etc

1 2 ms 1 ms 1 ms bthub [192.168.1.254]
2 5 ms 5 ms 5 ms 172.16.19.186
3 * 165 ms * 31.55.185.181
4 63 ms 49 ms 54 ms 31.55.185.180
5 91 ms 60 ms 26 ms core1-hu0-2-0-5.colindale.ukcore.bt.net [195.99.127.212]
6 22 ms 22 ms 22 ms peer2-et-0-1-1.slough.ukcore.bt.net [109.159.252.116]
7 207 ms 84 ms 83 ms 195.66.226.234
8 29 ms 28 ms 35 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
9 98 ms 33 ms 27 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
10 179 ms 248 ms 126 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
11 29 ms 30 ms 29 ms 137.221.66.43
12 148 ms 151 ms 27 ms 185.60.112.157

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Message 254 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix


@Mighten82wrote:

Here is my trace route while streaming netflix etc

1 2 ms 1 ms 1 ms bthub [192.168.1.254]
2 5 ms 5 ms 5 ms 172.16.19.186
3 * 165 ms * 31.55.185.181
4 63 ms 49 ms 54 ms 31.55.185.180
5 91 ms 60 ms 26 ms core1-hu0-2-0-5.colindale.ukcore.bt.net [195.99.127.212]
6 22 ms 22 ms 22 ms peer2-et-0-1-1.slough.ukcore.bt.net [109.159.252.116]
7 207 ms 84 ms 83 ms 195.66.226.234
8 29 ms 28 ms 35 ms ae1-br01-eqld5.as57976.net [137.221.79.33]
9 98 ms 33 ms 27 ms et-0-0-2-br02-eqam1.as57976.net [137.221.65.91]
10 179 ms 248 ms 126 ms et-0-0-67-pe01-eqam1.as57976.net [137.221.78.71]
11 29 ms 30 ms 29 ms 137.221.66.43
12 148 ms 151 ms 27 ms 185.60.112.157


Can you also post a ping to say google / bbc or the overwatch server we have been using. Over say 15-20 pings while you are streaming netflix etc. 

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Message 255 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

add the '-t' command line switch to ping so it keeps pinging forever and watch the ms values.

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1,089 Views
Message 256 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

hears my ping to google while streaming.....

Pinging google.com [2a00:1450:4009:818::200e] with 32 bytes of data:
Reply from 2a00:1450:4009:818::200e: time=23ms
Reply from 2a00:1450:4009:818::200e: time=196ms
Reply from 2a00:1450:4009:818::200e: time=23ms
Reply from 2a00:1450:4009:818::200e: time=248ms

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1,088 Views
Message 257 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

sorry forgot the -t command, here is another...

Pinging google.com [2a00:1450:4009:819::200e] with 32 bytes of data:
Reply from 2a00:1450:4009:819::200e: time=206ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=210ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=312ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=187ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=303ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=280ms
Reply from 2a00:1450:4009:819::200e: time=171ms
Reply from 2a00:1450:4009:819::200e: time=60ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=135ms
Reply from 2a00:1450:4009:819::200e: time=22ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=239ms
Reply from 2a00:1450:4009:819::200e: time=119ms
Reply from 2a00:1450:4009:819::200e: time=41ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=23ms
Reply from 2a00:1450:4009:819::200e: time=135ms
Reply from 2a00:1450:4009:819::200e: time=21ms
Reply from 2a00:1450:4009:819::200e: time=249ms

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Message 258 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

Here is the overwatch server ping....

Pinging 185.60.112.157 with 32 bytes of data:
Reply from 185.60.112.157: bytes=32 time=28ms TTL=245
Reply from 185.60.112.157: bytes=32 time=141ms TTL=245
Reply from 185.60.112.157: bytes=32 time=28ms TTL=245
Reply from 185.60.112.157: bytes=32 time=226ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=312ms TTL=245
Reply from 185.60.112.157: bytes=32 time=62ms TTL=245
Reply from 185.60.112.157: bytes=32 time=55ms TTL=245
Reply from 185.60.112.157: bytes=32 time=28ms TTL=245
Reply from 185.60.112.157: bytes=32 time=260ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=102ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=276ms TTL=245
Reply from 185.60.112.157: bytes=32 time=28ms TTL=245
Reply from 185.60.112.157: bytes=32 time=130ms TTL=245
Reply from 185.60.112.157: bytes=32 time=29ms TTL=245
Reply from 185.60.112.157: bytes=32 time=64ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=29ms TTL=245
Reply from 185.60.112.157: bytes=32 time=180ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=168ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=27ms TTL=245
Reply from 185.60.112.157: bytes=32 time=41ms TTL=245

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Message 259 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

From what I've seen it doesn't really matter what the destination IP address is, I've just used the Overwatch IP address to be consistent and so no one can argue "oh the ping's different because it's a different test / destination". Not that I'm seeing a single post from anyone from BT arguing about the results.

Even pinging a destination in UK shows the the problem and as I've found the ping spikes happen really early in the route so that's no surprise but still laughable that BT can't even maintain a decent ping in the same country.

@Mighten82  your pings are so bad I'm kind of lost for words to describe them,  online gaming with pings like that would just be a joke but apparently your connection is "perfect for gaming".

Here's  a comparable setup to BT "superfast fibre" broadband, UK tech at it's best.

BT broadband.jpg

 

 

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Message 260 of 1,014

Re: Recent online gaming ping spikes when streaming Netflix

Having the same issue for many months now........ Unbelievable how no one takes notice of these threads.

I have to get my wife to stop watching Netflix when I want to game on PC otherwise I get the same pings like those posted above. QOS router went back to Amazon after I saw was not improving anything so it MUST be on the BT backend.

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