Recent online gaming ping spikes when streaming Netflix

[saltyrodney]

@James3793  no i didn't have to do anything, just a restart of my router, BT changed everything themselves

Took about a week in total but everything is really good now

[Tomtyler951]

Hi Neil,

Been having this problem for months now after many years of no problems with BT. Had new routers and solutions given to me on multiple occasions to no effecT. Would be grateful for some help!

Cheers 🙂 

Tom

[JohnC2]

Hi @Tomtyler951, welcome to the forum and thanks for posting. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to help you with this.

Cheers
John

[AdamS04]

Hi @JohnC2 

I've been having the same issue, and would appreciate some help as well!

Thanks,

Adam

[JohnC2]

Hi @AdamS04 thanks for your post and we will of course be happy to help you. I've sent you a Private Message with details on how to contact us.

Cheers
John

[Chriscbr46]

Hi @JohnC2
Can you please help me with the same problem ?

[shayes16]

Hi,

Can you send me a PM as well please I've had this problem for months.

Thanks,

[cowo8]

I've been going through executive resolutions for like a month or more now and they've said there's nothing more that can be done lol... it has improved a bit, and works much better for youtube but the ping spikes are still there and they're still horrible for Netflix

I'm going to ask them to close the case and see if the mod team can do anything different although I doubt they can!

[JohnC2]

Hi @Chriscbr46 welcome to the forum and thanks for posting. Sorry that you are having this issue with your broadband. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to help you.

Cheers
JohnC2

[Gruff0298]

Exact same issue here