Honestly all just a waste of time. Commented on this thread a long time ago to the point of where I forgot it even existed until I checked my spam folder and saw annoying thread updates. The ping spikes have been going on for over a year.
Especially with lockdown going on, it's pathetic for me to load up an online game just to have it be miserably ruined, all times of the day, by ping spikes and loss that takes me to 100-150ms. No fault of my own, it doesn't matter whether it's just me on the internet or not. 80/20 fiber and I can be using 1mbit of that 80 down and virtually none of the up and have spikes from 20-30 ping in games to 150. Not dumb, I don't have some device hogging the Wi-Fi in the house. Yes I have my own router, but that's not why either. It did the exact same **bleep** with the BT router. At this point it's obviously something wrong on BT's side and I doubt it'll actually be properly acknowledged, not like I could call and have someone speak to me about it either. What're they gonna do, send an engineer for a cost to do nothing?
Sucks that there's an exit fee and that severely pathetic ping probably isnt a good enough reason to BT to leave, as long as I'm getting my shown download/up speed I guess BT don't care what ping you have? Did try to sell a different superfast package though, which is also misleading. Just bundles in more TV BS. Can't be bothered to put up with the ping issues and will probably just switch over to another ISP soon in hopes that it'll fix the issue. Never had the ping issue with any other ISPs.
Would be perfectly happy with BT if it wasn't for this fatal flaw
