Recordings & Broadband

[gibbylinks]

Got home yesterday to find my broadband had stopped working, apparently "over the road" had an engineer in. Anyway a quick reboot of the smarthub sorted it out.

However I was surprised to find that until I rebooted the router I was unable to watch any of my recordings on my Youview+ (4k) box.

Is that correct? Do you have to have a live internet connection to watch recorded stuff? Or is it just a "setting"

Thanks

[Keith_Beddoe]

Recorded content is subject to a licence, this needs to be checked with BT before content can be played.

Some content may have only a restricted viewing window, after which time the content would not be allowed to be viewed.

It also stops recorded content being played when people stop their subscription.

[TimCurtis]

If it's the internet channels recordings you're referring to then Yes you need an active broadband connection otherwise No.

You may need to reboot the Youview box as well.

[gibbylinks]

"It also stops recorded content being played when people stop their subscription." 

Now that's a bit naughty in my eyes, although I know $Ky do the same.

I didn't need to reboot the UHD box just went into settings and reconnected to router.

On a side note, could someone clarify, if I cancel my subscription will the box revert to a "normal" Youview box?

So I could still record and playback "Free to view" channels?

(Yes the stuff I was trying to watch was recorded from internet channel)

Thanks

[Keith_Beddoe · Accepted solution]

---

@gibbylinks wrote:

 On a side note, could someone clarify, if I cancel my subscription will the box revert to a "normal" Youview box?

So I could still record and playback "Free to view" channels?

---

Yes you can.

See Will my YouView box from BT work if I decide to leave BT?