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Distinguished Sage
Distinguished Sage
352 Views
Message 21 of 45

Re: Recurring Broadband Interruption

even though the router has been connected to test socket for 3 days there has been a drop in internet connection hence the change in noise margin and connection speed.  do you know if there has only been one drop or more than one - obviously you can only see when the last drop was by the connection time



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Contributor
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Message 22 of 45

Re: Recurring Broadband Interruption

i'll look for connection time next time - not familiar with TP LINK stats

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Distinguished Sage
Distinguished Sage
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Message 23 of 45

Re: Recurring Broadband Interruption

sorry neither am I so can't point you in right direction



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Contributor
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Message 24 of 45

Re: Recurring Broadband Interruption

Yes, line must be in training?  New stats. (SNR falling, speed rising)

 

DownstreamUpstream 
  
SNR Margin
:
15.526.0db
  
Line Attenuation
:
33.516.5db
  
Data Rate
:
5664448kbps
  
Max Rate
:
60801236kbps
  
CRC
:
100 
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Distinguished Sage
Distinguished Sage
337 Views
Message 25 of 45

Re: Recurring Broadband Interruption

either in training but surprised resetting as often or there is a line noise problem causing the reset.  if noise margin keeps falling and speed increasing after each reset more like training



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Contributor
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Message 26 of 45

Re: Recurring Broadband Interruption

Something's gone wrong... connection spped very slow today.

 

roses11.jpg


(and from sppedtest Your DSL Connection Rate :0.16 Mbps(DOWN-STREAM), 0.29 Mbps(UP-STREAM))

 

When neighbours come home I guess first thing to do is toggle power on modem/router.

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Distinguished Sage
Distinguished Sage
301 Views
Message 27 of 45

Re: Recurring Broadband Interruption

looks like a few drops in conenction have shot the noise margin up to 31db killing the conenction speed



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Distinguished Sage
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Message 28 of 45

Re: Recurring Broadband Interruption

try the quiet line test dial 17070 option 2 and see if you can hear any noise
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Contributor
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Message 29 of 45

Re: Recurring Broadband Interruption

Tech team have conceded defeat... engineer booked for Tuesday.

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Distinguished Sage
Distinguished Sage
277 Views
Message 30 of 45

Re: Recurring Broadband Interruption

look forward to update - and solution



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