Engineer visit #2 was at neighbour's this morning. Will advise what happened later but stats are
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 7.15 Mbps
you missed off the download speed which was the problem as previous stats had the correct profile of 7.15mb
Just visited neighbour (after enginer#2 visit on Monday). d/l speed is fine and profile is fine. So what did the engineer do? At the pole by the house he "adjusted/removed some legacy/unused? "star-wired" alarm connections". Neither myself nor my neighbour understood any of this but appears fixed! Where's the fixed button...