Bit of an issue here. I am redirected to 184.108.40.206/index.html on every browser and device connected to my BT Home Hub. I've included the text from said page at the foot of this email. Phoned the helpdesk who are sending an engineer in a few days, but they really didn't seem to have any idea about the issue - I am not confident whatsoever of a fix and I need a connection for home working in the mean time.
Does anyone have experience of this? After some googling I'm still struggling to find a common resolution.
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Line was set up in March and has been fine, so it's completely out of the blue. No account changes or upgrades etc.
Argh - this is going to be a nightmare isn't it.
Technical help are nice enough but I don't particularly trust them to successfully pass over the issue to another subsiduary.
try a factory reset of hub using the recessed button on back and hold till lights flash if that does not solve problem then post back and we can get mod help
Tried it pal - did that last night and again this morning. Also physically disconnected all of the kit and left it for over an hour before starting it up again, with no joy :(.
the mods will help and post contact us link here
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 1/2 working days either by phone or email