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Robsta42
Aspiring Contributor
272 Views
Message 11 of 16

Re: Reduced Connection Speed & HomeHub 3 Issues

Hi John, we were also looking to have the latency type changed to fast path by the mods which you said would be an advantage for online gaming.

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john46
Distinguished Sage
259 Views
Message 12 of 16

Re: Reduced Connection Speed & HomeHub 3 Issues

Once the Forum Mods have read your post they will post an invite here once you reply to them they will take personal ownership of the problem until resolved.
Do not send them a Personal Message as this is the incorrect contact method and cannot be properly tracked also the mod contacted may not be on shift for sometime and this will delay your help

The forum mods normally reply within 3/5 working days after you have contacted them
They will contact you personally by email or phone  

 

mod contact.JPG

Robsta42
Aspiring Contributor
253 Views
Message 13 of 16

Re: Reduced Connection Speed & HomeHub 3 Issues

Ok, thanks John.

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RobbieMac
Moderator
Moderator
249 Views
Message 14 of 16

Re: Reduced Connection Speed & HomeHub 3 Issues

Hi Robsta42,

 

Welcome to the community!

 

I can help you get moved over to fast path.  As an avid online gamer myself I completely understand your reasons for wanting to be changed over! Smiley Very Happy

 

Click on my username and under the section "about me" you'll see the link to get in touch with us.  Please include the link to this thread when you complete the form and whenever we've received your details we'll take it from there.

 

All the best,

 

Robbie

Robsta42
Aspiring Contributor
242 Views
Message 15 of 16

Re: Reduced Connection Speed & HomeHub 3 Issues

Form completed and all done, thanks for the help John and Robbie.

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DavidM
Moderator
Moderator
217 Views
Message 16 of 16

Re: Reduced Connection Speed & HomeHub 3 Issues

Hi Robsta42,

Thanks for posting. We have your email and we'll be in touch soon.

Cheers

David
0 Ratings